Shanghai Pudong Pilots Video Electronic Seal for Food Delivery Tracking
Shanghai's Pudong New Area has piloted a "video electronic seal" system for takeaway orders, allowing consumers to scan a QR code on their food packaging to watch recorded preparation footage. Kitchen cameras log each step from cooking to packaging, uploading the video to the cloud alongside AI processing once the meal is marked complete. This initiative enhances food safety transparency and offers clear proof to resolve liability disputes between merchants, delivery drivers, and customers. Furthermore, integrating the system with authoritative electronic business licenses helps eliminate illegal "ghost kitchens" operating with fake or stolen registration credentials. Merchants manually trigger recording when starting an order and hit an end button to sync footage to the cloud via the "Internet + Bright Kitchen" system, automatically printing a single-use QR code seal. The underlying framework utilizes China's national electronic business license system to perform real-name authentication of store owners and verify food business permits in real time.
## BACKGROUND
Food delivery safety in China has faced challenges from "ghost kitchens"—takeaway outlets operating without physical dining spaces that sometimes use falsified licenses or unhygienic conditions. To address this, regulatory bodies have pushed "Internet + Bright Kitchen" policies, using cloud-connected surveillance cameras and official digital license verification to make food preparation visible and verifiable for consumers.